Environments and Databases

The table below details the types of environments and databases that are included in the TM solution.

Environment Description
Production Site This site is where your company’s live production databases are deployed and maintained.

Only the Deltek Cloud Ops team has access to the Production Site and associated databases.

Training Site The Training Site is where you can test configuration changes before you implement these changes in your company’s production database.

The Training Site runs the same version of the application as your company’s Production Environment and is typically made available upon request for 3–4 weeks and can be refreshed/extended upon request.

Up to a maximum of two times per year, you can request that your company’s Talent Sandbox database be refreshed with your current Talent Production database. To do so, submit a support case to process the database refresh.

Implementation Test and Training Site (ITTS) An Implementation Test and Training Site (ITTS) is provided upon submission of a support case or upon the customer’s indication during the sales process. A typical implementation spans three months, although it can be quicker based on the scope of the overall implementation effort.
  • The ITTS runs the same version of the TM applications as the Production Environment.
  • Deltek will decommission your ITTS 30 days after you promote your ITTS to your Production Site. Please contact support to request that your ITTS availability be extended beyond 30 days if required.
Pre-release Site for Customer Preview A pre-release site provides customers the option to request a test site prior to the upgrade of their production site for an upcoming major release. Upon request, pre-release sites can be deployed and made available with demodata which allows you to test any new and/or exisiting functionality before your site is upgraded. This provides customers with an opportunity to familiarize themselves and their teams with functionality and provide feedback to Deltek regarding the new functionality.

Pre-release sites are only available just before a major upgrade will expire in coordination with the release launch date.

Early Adopter Program Major releases and new modules may involve early adopter programs which are for a group of selected customer participants. These customers will be provided a test site with demodata along with a set of specific test cases for the new functionality or modules in order to provide feedback around functionality and usability.

Early adopter sites will expire in coordination with the completion of the program for that release.